ЁЯЫбя╕П Privacy & Policy
At Onevia Global, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.
Your Rights
You can request data access, updates, or deletion at any time by contacting us at info@oneviaglobal.com
тАЬYour trust is our greatest asset тАФ and protecting it is our top priority.тАЭ
**Payment Terms**
Payment Terms
Please note that all our handicraft products are made to order. Once an order is confirmed, we begin the manufacturing process, which requires a reasonable amount of time to ensure the highest quality craftsmanship.
As each product is handmade and delicately crafted, the quotation may vary depending on the product type and order quantity.
We generally follow the below payment terms:
100% Advance Payment, or
Irrevocable Letter of Credit (L/C): 50% advance payment and 50% after Bill of Lading (B/L) or loading, or
Bank Guarantee
Kindly note that we do not offer credit facilities due to current market conditions.
1. Information We Collect
We collect personal and non-personal data to provide you with the best possible experience. The information we collect may include:
International Data Transfers
Since Onevia Global serves clients worldwide, your data may be transferred to or stored in countries outside your own. We ensure that such transfers are protected under appropriate legal safeguards and data protection frameworks.
Your Rights
You have complete control over your personal data. You can:
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Request access to the information we hold about you
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Request correction or deletion of your personal data
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Withdraw consent for marketing communications at any time
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Ask for a copy of your stored data
To exercise any of these rights, please contact us at [your email address]. We will respond within a reasonable time frame.
How We Use Your Information
We use your information responsibly and only for the purposes stated below:
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To respond to your inquiries and provide requested information
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To process trade requests, quotations, and export documentation
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To send order updates, shipping details, or important notifications
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To improve our website, services, and customer experience
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To send occasional marketing emails (only with your consent)
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To comply with legal and regulatory requirements
We never sell, rent, or trade your personal information to any third party for marketing or profit.
